Supervisor Rate Process

Modified on Fri, 19 Dec, 2025 at 3:34 PM

PAYROLL – RETAIL SUPERVISOR RATES

What is a Supervisor Payment?


  • It’s a supplement to top up the Sales Advisor’s rate of pay and is payable only for the hours that a Sales Advisor supervises a shift or part of a shift.


How do I process Supervisor Payments?


  • Ensure you have followed the correct process for application and approval of the Supervisor role and the addition of Supervisor responsibility on the Job & Salary screen in Cascade
  • Record the number of hours worked as a Supervisor in the ‘Supervisor Hours Earnings Quantity’ column on the timesheet template. These hours will be paid at the rate of £1 per hour.
  • Basic Hours and Overtime should still be recorded in the usual way – do not reduce the number of basic or overtime hours on your timesheet, as supervisor hours are a supplement and not a replacement for their regular hourly rate of pay.


Example:


Joe Smith in Leicester works a total of 20 hours in Week 47. He was a Supervisor for 16 of these. He is contracted to work 14 hours per week:


Employee/Emp CodeEmployee/NameOverrides/Transaction Date100 - Basic Pay Hours/Quantity101 - Overtime Hrs x 1/Quantity261 - Supervisor Hours/Quantity
12345Joe Smith27/05/202414.006.0016.00


This will result in payment as follows:

Basic Hours  
14 x £12.00  168.00
Overtime Hrs6 x £12.00
72.00 
Supervisor Hrs
16 x £1.00
16.00
Total

256.00

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