Managing Challenging Situations Webinar from the Retail Trust

Modified on Fri, 26 Sep at 9:57 AM

No one should have to face abuse at work. Let’s explore the latest findings on abuse in the retail sector, including how common it is, where it tends to happen, and why some people act this way.


Click on the link below to access Part One for this Webinar:


https://www.retailtrust.org.uk/managing-challenging-situations-part-one/1985.article 


Dealing with abuse can be tough. The first step to calming things down is recognising when a situation is getting worse. Join us for some practical tips on how to handle these moments effectively. 


Click on the link below to access Part Two for this Webinar:


https://www.retailtrust.org.uk/managing-challenging-situations-part-two/1987.article


Recovering after a challenging situation is just as crucial for your wellbeing as handling it in the moment. In this final section, we’ll offer more tips on what to do when faced with these challenges and how to bounce back afterwards. 


Click on the link below to access Part Three for this Webinar:


https://www.retailtrust.org.uk/managing-challenging-situations-part-three/1988.article

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