Secondment & Safe Hands Policy (Retail)

Secondment & Safe Hands Policy (Retail) - updated August 2026.

Please read the attached policy before starting the process to request approval for a Secondment or Safe Hands arrangement from the National Retail Manager using this form: Secondment & Safe Hands Approval 

Approval must be granted before the Secondment/Safe Hands starts (no backdating permitted) and prior to confirming the change of terms to the employee, uploading the letter to Cascade (Contractual Agreements screen) and updating the Benefits screen (Safe Hands) or Job & Salary screen (Secondment). 

You can find Change of Terms letter templates for Secondment, and for and Safe Hands (Retail only) by searching the employee helpdesk.

Hourly paid employees remain hourly paid during any period of Secondment or Safe Hands

Please note: while the approval workflow asks for the proposed salary of the team member, for a Safe Hands arrangement this needs to be converted to an allowance (difference between substantive and safe hands pay) and processed on the Benefits screen as a calendar monthly allowance. It should also be expressed on the change of terms letter as a monthly allowance. See attached for calculation examples.

If in any doubt please talk to your District Manager.